Privacy Policy

Data Controller Information

This privacy policy explains how parahubluxora Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services. parahubluxora Ltd is the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Company Details:
parahubluxora Ltd
Registration Number: C61258
VAT Number: MT61963587
Address: Triq San Pawl 24, Valletta VLT 2191, Malta

Data We Collect

We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us, such as when you fill out contact forms, subscribe to our services, or communicate with us via email or phone.

Specifically, we may collect the following types of personal data:

• Contact information including your name, email address, phone number, and company details
• Technical information such as your IP address, browser type, device information, and operating system
• Usage data including pages visited, time spent on our website, and interaction patterns
• Communication records including emails, phone calls, and other correspondence
• Business information relevant to our analytics services including marketing data and performance metrics

How We Use Your Information

We use the personal data we collect for various legitimate business purposes. Understanding how we use your data is important for maintaining transparency in our relationship.

The primary ways we use of your data include:

• Providing and improving our gym marketing analytics services
• Responding to your enquiries and providing customer support
• Processing and fulfilling service requests and contracts
• Sending important updates about our services and business
• Analysing website usage to improve user experience and functionality
• Ensuring the security and integrity of our systems and data
• Complying with legal obligations and regulatory requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Our use of cookies and similar technologies includes:

• Essential cookies required for website functionality and security
• Analytics cookies to understand how visitors use our website
• Marketing cookies for advertising and remarketing campaigns
• Functional cookies to remember your preferences and settings

For detailed information about our cookie usage, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we must have a lawful basis for processing your personal data. We process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your data for specific purposes
• Contract: When processing is necessary for the performance of a contract with you
• Legal obligation: When we need to comply with legal or regulatory requirements
• Legitimate interests: When processing is necessary for our legitimate business interests, provided this does not override your rights

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except in the limited circumstances outlined below:

• Service providers who assist us in operating our website and conducting our business
• Legal authorities when required by law or to protect our rights and safety
• Business partners with whom we have contractual agreements and appropriate data protection measures
• In the event of a business transfer, merger, or acquisition, subject to appropriate protections

Your Rights

Under GDPR and other applicable data protection laws, you have several rights regarding your personal data. These rights are designed to give you control over your personal information.

Your rights include:

• Right of access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data in certain circumstances
• Right to restrict processing: You can request that we limit how we use your data
• Right to data portability: You can request transfer of your data to another service
• Right to object: You can object to certain types of data processing
• Right to withdraw consent: You can withdraw consent for data processing based on consent

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. The retention period varies depending on the type of data and the purpose for which it was collected.

General retention guidelines:

• Contact form submissions: Retained for up to 3 years for business development purposes
• Client data: Retained for the duration of the business relationship plus 7 years for legal compliance
• Website analytics data: Retained for up to 26 months in accordance with analytics platform policies
• Marketing data: Retained until consent is withdrawn or for up to 2 years of inactivity

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection and security
• Incident response procedures

International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us using the following information:

Privacy Contact:
Email: privacy@parahubluxora.world
Phone: +356 23986484
Address: parahubluxora Ltd, Triq San Pawl 24, Valletta VLT 2191, Malta

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will notify you by updating the "last updated" date at the top of this policy and, where appropriate, by other means such as email notification.

Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant data protection authority. In Malta, this is the Information and Data Protection Commissioner (IDPC).